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Post by account_disabled on Dec 20, 2023 6:50:26 GMT
Proportion of word errors), presence of different languages, multi-channel and other features such as emotion recognition or predictive scores (the Index allows you to assess customer satisfaction after interacting with a company. Trends). The delivery format of the solution also plays an important role. I've said that we've seen increased loyalty to cloud solutions. However, though the largest share falls on local solutions those are placed in the customer circuit. in larger organizations that have massive infrastructures and prefer to store all the data themselves. What do you offer your business? Our speech synthesis and recognition platform. It has high-quality C Level Contact List speech recognition, and its synthesized speech is almost indistinguishable from human speech. Using the platform, you can control the voice of your virtual assistant: adjust the speed, pause, tone, pitch of speech and background noise. At the same time, speech can be heard even in the background of strong noise. All features of the service are available on the phone. Speech technology can be connected without special equipment, for example, in interactive voice menus, answering machines, chat, voice interface for voice content and commands, or voice input on devices and websites. In addition, we provide ready-to-use voice services using platform technologies. So, our new The technology analyzes the emotions of customers and operators based on the phrases they pronounce, automatically classifying all conversations as positive, neutral, and negative, and identifying several important speech metrics.
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